CAREER OBJECTIVE

To capitalize on my creative and analytical abilities, as I transition into a career that will allow me to use those abilities, and learn new ones.

CORE STRENGTHS

• Exceptional communications skills (written / verbal / listening)
• Ability to incorporate new information quickly
• Solid interpersonal, organizational and analytical skills
• Skilled at strategic communication planning and implementation
• Able to train or teach small groups
• Adept at research and intelligence gathering
• Fluent in reading, writing, and speaking Arabic

Web and Programming:

• Experience in coding and implementing an internal site for my team
• Experience in hand coding HTML and CSS
• Familiar with Python programming (GitHub Page)
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• Academic experience in C++ programming

Technical:

• Subject Matter Expert: Single Sign-On Technology
• Experience with software and hardware installation
• Strong troubleshooting ability
• Experience with recording/editing audio and video

EDUCATION and CERTIFICATES

• Self Study | In Progress:
  Python programming language
  


• UMBC Training Center | 2017
  Certified Ethical Hacker (CEH v9)
  


• University of Baltimore | 2008
  Bachelor's of Science
  Simulation and Digital Enterainment
  
  
• Prince George's Community College. | 2006
  Associate of Applied Science Degree
  Microcomputer Systems
  
  

PROFESSIONAL EXPERIENCE

• ICF International July/2016 - Currently
• IT Specialist / IT Analyst
• Communicate with clients in order to resolve their technical challenges
• Troubleshoot Single-Sign On (SSO) challenges
• Install / Configure software
• Solve issues remotely
• Document and share resolutions with colleagues to facilitate process improvement
• -Develop and maintain internal website (in collaboration with colleague)

• Harford Community College May/2015 - July/2016
• AV Tech / Computer Tech II
• Installed / Uninstalled software and hardware
• Performed computer maintenance and imaging
• AV Duties:
• Setup microphones and speakers
• Establised connection between A/V devices and computers

• Sound Vision Systems September/2014 - May/2015
• Installation Assistant
• Installed audio visual equipment
• Installed and configured Smart boards

• Combustion Science and Engineering November/2010 - September/2014
• Junior System Administrator
• Performed computer maintenance and imaging
• Installed / Uninstalled software and hardware
• Created / Deleted FTP accounts using Linux
• Configured MS Outlook

• Johns Hopkins HealthCare March/2009 - November/2010
• PC Technician
• Installed of hardware and software
• Wrote reports using MS Word
• Created accounts via Active Directory
• Imaged machines using Ghost Image

ABOUT THIS SITE

All text and paragraphs are written in a plaine HTML file.
All styling, framing and coloring, done in CSS.